Payment Policy

At Secretique, we offer several payment methods to facilitate your purchases. Available payment methods may vary depending on the customer's country or location. It is the customer's responsibility to check available payment options before finalizing their order.

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1. Available Payment Methods

Depending on your country and location, the following payment methods may be offered:

• Credit Card (Visa, Mastercard, American Express)
• Debit Cards (CB)
• Apple Pay
• Google Pay
• Shop Pay
• Bancontact

Secretique reserves the right to modify or limit available payment methods, subject to applicable legal provisions.

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2. Payment Security

Transactions made on our site are processed via secure payment systems.

• Payment data is transmitted securely.
• Secretique does not directly store your complete credit card information on its own servers.
• Payments are processed by secure third-party payment providers.

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3. Payment Processing

Orders are processed only after confirmation of a successful and complete payment.

In case of payment failure, refusal, or cancellation, the order cannot be validated and no items will be shipped.

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4. Refunds

When a customer is entitled to a refund, particularly after the approval of a return in accordance with our Return Policy:

• The refund will be processed as soon as possible and in accordance with the deadlines provided by applicable legislation.
• The refund will be issued via the original payment method used, unless otherwise indicated or due to technical impossibility.

Detailed conditions regarding returns and refunds are available in our Return and Refund Policy.

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5. Contact

For any questions regarding payments, billing, or refunds, you can contact us at the address provided on our website.